As telecom becomes more complex, the opportunity to miss invoicing mistakes or costs associated with defunct landlines is expanding. Enterprises are increasingly turning to third-party telecom audits to ensure that billing is accurate and costs are under control. In short, these audits prevent telecom from becoming the enterprise money pit. As enterprises make changes, both to their organizations and to the technology infrastructure that supports them, the risk for wasted resources increases. … [Read more...]
Why Employees Are Your Most Important Defense Against Phishing Attacks
Phishing attacks remain a threat to enterprise systems and data, and the method of entry is no longer limited to email. Your employees may not be trained to recognize some of the newer attempts to gain access to your technology. The typical phishing attempt is still carried out through a legitimate-looking email message. The telltale sign is the sense of urgency to take action so as to gain or avoid something. The specific format of phishing attacks continues to evolve, with some looking like … [Read more...]
Equipping Your Business to Scale Cloud Services
Scaling cloud services to equip a growing business represents one of the greatest challenges that enterprises must overcome when they have a distributed network. This is evident in the findings reported from the Remote Office Networks Post Business and Reliability Risk: A Survey of IT Professionals. The report identifies some of the factors influencing infrastructure changes in geographically dispersed enterprises. Some of the key findings include: Enterprises are often utilizing a … [Read more...]
Four Ways to Look at IT Automation
IT automation is one of most thrown-around phrases in digital transformation, yet many enterprises don’t know what it is they’re trying to automate or what the impact will be. Among IT personnel, the concept is often synonymous with job insecurity, but it’s understood as more of a general unease than a direct cause-and-effect relationship. Is your enterprise pursuing IT automation? It may be your motivation for adopting technologies such as software-defined wide area networking (SD-WAN), … [Read more...]
Testing the Security of Your Communications Systems
Your communications systems provide critical access to customers and business partners, and you likely have an extensive security policy in place to ensure their protection. From encryption to next-generation firewalls, you have taken time to consider different types of attacks that could threaten your Voice over Internet Protocol (VoIP). From a response standpoint, you likely have a disaster recovery plan in place that includes steps for recovering backup data and continuing business … [Read more...]
The Benefits of Telecom Expense Management
As the complexity of communications, collaboration, and data transmissions grows, enterprises are looking for better ways to manage costs and equipment. A telecom expense management solution delivers a host of benefits that create new efficiencies, better utilize human resources, and more effectively procure equipment. Consider the following seven benefits: Automation: Not only does automation accelerate efficiency, it also removes the potential for error and the associated additional work … [Read more...]