It’s difficult to imagine employees not bringing their own device to work in this mobile-friendly era. Some might even bring two or three. While these devices are for personal use, they’re also being implemented to tackle day-to-day tasks, which is why most employers have no problem with the bring your own device (BYOD) revolution. With the growth of BYOD across industries, it is critical for all businesses to establish a safety policy to protect important data. Securing the … [Read more...]
Structuring Your VoIP Budget Following Cloud Migration
Migrating to the cloud introduces some attractive benefits, including anticipated cost savings. Particularly when investing in as-a-service cloud options, enterprises expect lower monthly invoices, as well as freedom from hardware maintenance plus troubleshooting and unexpected device failure. The reality is often a bit different. When completing a cloud migration, many enterprises fail to structure the voice over internet protocol (VoIP) budget to reflect their new environment. With unified … [Read more...]
Why the Phone System is Still Important
It wasn’t that long ago that expensive phone systems were part of every thriving business. With online communication becoming the go-to method for reaching out to clients, partners, and prospects, the technologies revolving around the phone system have evolved. In fact, most small business leaders will say they’re more important today yet less costly than ever. The Small Business Phone System Are you considering using your personal phone number for business calls? You should reconsider … [Read more...]
Invest in Technology That Delivers Value to Your Digital Transformation
Enterprises pursue digital transformation with sizable expectations surrounding customer experiences and streamlining business processes. Transitioning to cloud solutions promises low-cost integrations and maintenance-free application management. Too often, these strategies fail to deliver in terms of customer engagement and loyalty and even in areas such as cost savings and productivity. Instead, when the transition either stalls out or is determined to be a failure, enterprises are left … [Read more...]
Cyber Security and the Remote Worker: Safeguards to Consider
Technology allows for remote work opportunities that didn’t exist 10-plus years ago. More and more workers are looking for opportunities that afford them increased flexibility in where they put in their hours — and companies are giving it to them — but at what cost? There are a number of cyber security issues that arise with the remote worker that must be addressed. You might have done everything you can to secure your network at the workplace, but when remote workers are logging in via … [Read more...]
Meet Tomorrow’s Challenges by Possessing Business Agility
According to Andreas Wieland, business agility is the “ability of a business system to rapidly respond to change by adapting to the changes in a business environment and taking advantage of available human resources.” For an organization to succeed, it has to be able to adapt to the ever-evolving business environment.The way to business agility is through creating the right conditions for teams to reach their goals. Take digitization, for example. New technologies are springing up and changing … [Read more...]
The Benefits of Combining AI and VoIP
Voice over internet protocol (VoIP) is offering enterprises new ways to tap into a wide variety of communications features while escaping the high cost of landlines. As businesses of all size adopt this technology, many are discovering the potential that VoIP has when combined with artificial intelligence (AI). In fact, AI and VoIP are proving to be valuable tools for streamlining customer service. What Is VoIP? VoIP runs voice calls and other communications over an internet line. When … [Read more...]
Balancing the Benefits and Challenges of Multi-Cloud Environments
A migration to the cloud is rarely a neat shift from on-premises, legacy solutions to a dream partnership with a single cloud provider. In most situations, enterprises are employing a multi-cloud approach in order to meet their business needs. This often occurs because the enterprise appreciates the cost savings and innovative potential of a public cloud provider, but the company also values the security and control of the private cloud environment. Even among public cloud providers, there … [Read more...]
SD-WAN: Ironing Out the Complexities
If you’ve noticed more talk about software-defined wide area networking (SD-WAN) in recent months, it’s because almost 70% of IT professionals have it in production or are gearing up to get to that point. And it all makes sense, considering how SD-WAN can help organizations get the insight they need to improve network performance. SD-WAN offers the potential for a fully optimized network, but not all solutions are equal. In order to reap the extensive benefits available with this technology, … [Read more...]
Why Small Business Cyber Security Is Vital
The headlines about data breaches usually focus on the bigger companies, like Target, Yahoo and Marriott, as well as health care institutions when they get hit. That might fuel the belief that cybercriminals only target the big guys, but it’s not true. Small business cyber security strategies must be in place to protect the little guys, as well.The United States Cyber Security Alliance conducted research recently and found that small business cyber security is important because it protects … [Read more...]