If you’re considering a communications upgrade, you’ve likely come across some new technologies like UC and UCaaS, which stand for unified communications and unified communications as a service. Each of these options relies on voice over internet protocol (VoIP) to transmit voice calls over an internet connection, affording your enterprise benefits such as scalability, reduced costs, and improved agility. To aid in your communications decision, first consider what is UCaaS, and how does it … [Read more...]