As the complexity of communications, collaboration, and data transmissions grows, enterprises are looking for better ways to manage costs and equipment. A telecom expense management solution delivers a host of benefits that create new efficiencies, better utilize human resources, and more effectively procure equipment. Consider the following seven benefits:
Automation: Not only does automation accelerate efficiency, it also removes the potential for error and the associated additional work that results from errors. Updating inventory, completing work orders, approval processes, and other routine tasks can be handled through automation.
Invoice Processing: Your enterprise will no longer handle invoicing through manual entries. A telecom expense management solution can handle electronic invoices, errors, discrepancies and overcharges.
Inventory: Managing inventory becomes streamlined with the ability to manage more equipment with fewer people working fewer hours. Automated workflows through the telecom expense management solution handle every aspect of inventory.
Tracking ROI: Your return on investment (ROI) is fully visible in the platform, including every provider and source so you get a comprehensive view of how telecom resources are delivering on your objectives.
Address Consumption: Determine the amount of resources that employees are utilizing and the associated costs. You’ll have full visibility into how assets are assigned, and the services and costs that users are consuming. With the right telecom expense management tool, users can view their own usage and take the initiative to alter consumption behaviors to save the company money.
Follow Disputes: Any billing errors or fees for late payments are detected or prevented, and the platform also collects credits more quickly.
Simplify Procurement: Speed up response time and sourcing from providers by using a single provider portal. In addition, when you grant a provider access to the portal, it eliminates countless emails trying to resolve issues or assess needs.
A telecom expense management solution can also scale with your enterprise as you grow. While you may be only beginning to see the challenges of managing a fleet of mobile devices and growing data costs, you can expect complexity and dependency on telecom to grow in the future.
By investing in telecom expense management, you can reduce costs and redirect resources to growth objectives with the satisfaction of knowing that your telecom costs are not spiraling out of your control.
For assistance in leveraging a telecom expense management tool for your enterprise, contact us at Diversified Technology Group. We can help you identify a solution that works for your organization both today and as you grow and adapt to new telecom technology in the future.