Unified Communications as a Service (UCaaS)

If you’re in the market for improved communications versatility without the need to hire more hands, cloud-based unified communications as a service (UCaaS) may be the perfect solution for you. A growing number of organizations are migrating to UCaaS, also known as hosted PBX, instead of investing time and energy into maintaining an on-premise PBX.

By choosing to leverage UCaaS technology, you’ll gain access to far more features than what traditional VoIP and SIP services offer. This can help you increase availability and scalability while enhancing collaboration. UCaaS solutions are designed for the future, allowing you to focus on the growth of your business rather than the maintenance of it.

Call Center Solutions:

UCaaS is especially important for modern call centers that need to guarantee the highest level of customer satisfaction. By including monitoring, reporting, self-service applications, and convenient features such as automatic call distribution, UCaaS empowers call centers to treat every customer with the urgency and respect they deserve.

Office 365:

If your enterprise uses Microsoft’s Office 365 suite of software products, you can count on us to manage your team’s subscriptions. This will allow them to create and communicate from anywhere and anytime using nearly any internet-connected device. When you choose DTG to manage your Microsoft services, your apps will always be up to date, allowing your team to collaborate more effectively.

Migrating From Legacy Voice Services:

Businesses of all sizes are discovering that there has never been a better time to move legacy phone systems to the cloud. Cloud migration is an unbeatable option for any company that no longer wants to deal with the hassle of maintaining an on-prem PBX. DTG can help you leverage hosted PBX technology by moving your POTS, PRI, and toll-free services to the cloud.

Whether your priority is improving internal communications or connecting employees with your customers, the proper communication tools can directly improve your bottom line. At DTG, we’ll find, install, and manage the right UCaaS solution to increase your business’s scalability, productivity, and cost savings.

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Why Work with DTG?

Trust:

We strive to deeply understand your business on a personal level and provide the unbiased advice you need to excel with your technology – now, and in the future.

Flexibility:

Business needs may change as quickly as day to day. We provide strategic support and guidance for your technology so you can take on any obstacles that may come your way.

Customization:

As a vendor-neutral, third-party technology advisor, we’re committed to providing individualized support and a unique solution that fits your exact needs.

Expertise:

We bring over 20 years of industry experience, well-established relationships with the industry’s top providers, and dedicated subject matter experts to your business.

We Exclusively Work with Vetted Providers

Reap the benefits of our unique relationships and experience with the top vendors in telecom and IT.
Browse some of the providers that power our solutions: