As enterprises pursue digital transformation initiatives, the way in which they are accomplishing these goals is changing. The shifting of workloads to the cloud begins to illuminate other areas of technology that could be removed from the daily, in-house tasks of the IT department. Many enterprises are paying for IT as a service and finding that its benefits quickly justify the cost.

IT as a service can be a good investment for any size business. A small or midsize company can benefit from paying only for the amount of service and support they need, while a larger enterprise can outsource some of its IT to allow their in-house professionals to focus on driving business objectives. Or IT as a service may handle a new technology installation that would otherwise require hiring new talent.

There are several broad benefits that apply to IT as a service, and which may be advantageous for your company.

Service Availability: With IT as a service, the help desk is available 24/7. While many of your employees may equate any technology investment with headaches, the introduction of IT as a service means there’s always an expert ready to help.

Consistent Invoicing: Enterprises enjoy a subscription-based payment model,

with consistent invoices arriving each month. There are no surprises for upgrades, maintenance, or hardware purchases that often derail in-house IT budgets.

IT as a service is scalable, so if you are implementing a new technology strategy or a few of your IT professionals leave your company, you are able to easily scale up or down in the level of service and the types of service you’re receiving.

Proactive Monitoring: From natural disasters to cyber threats and employee errors, there are a lot of things that can go wrong. IT as a service ensures that your systems are continuously monitored and any anomalies are identified and addressed before they spiral out of control.

Improved Security: When you invest in IT as a service, you’ll receive the security expertise you would be unlikely to have in-house. From utilizing the latest tools and proven practices to a more robust investment in security protocols, IT as a service makes your systems more secure.

You’ll also receive timely updates and patches that protect your system and remove any vulnerabilities that could invite an intruder. Your team will never know these updates are occurring, but your IT staff will notice the absence of downtime for your systems.

IT as a service lightens the burden for your in-house team, but it also provides a host of benefits that make it an attractive option for any enterprise. Rather than replacing your existing IT professionals, it opens up possibilities for them in helping execute digital transformation strategies. For more information about IT as a service, contact us at Diversified Technology Group. We can help you identify the areas in which IT as a service would deliver the most benefit to your enterprise.